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This is a global request from local users: give us reasons to trust you!

Priority: High
To: Search Engines chairmen
Subject: Respect our personal and professional needs & expectations

The tool you provide us has become crucial in our everyday access to data & information.
We will not continue using a search engine that we can not trust. And we will do what is needed to replace our broken tools.
Please find time & use resources to reply to this user claim for quality - shortly.
Here is a little FAQ to help you understand our needs.

1. When do we use your tool? Each time we need to find a piece of information or data.
2. How do we choose our tool? We give priority to the one we consider the more relevant.
3. What make a tool relevant?
1. Technology used to index and score
2. Number of sources
3. Data and sources refreshing time
4. Honesty: your team must not proceed by blacklisting or whitelisting the database
5. Low distorsion: the database must be as exact & neutral as possible
4. How to deal with national legal respect? We consider acceptable to:
1. moderate results by tagging the index and let the user identify illegal or X-rated sites for example
2. refuse to provide user ability to search specificly illegal sites & pages.

Thank you for your attention & pro-active answers.